Website & Branding Updates + Ongoing Support

Flexible Hours for Web, Design, Content & Marketing Collateral

A website that’s outdated, broken, or suffering from poor usability can quickly turn visitors away. Our Website & Branding Support service is designed to keep your digital presence sharp, functional, and aligned with your business goals.

Whether you need a quick content update, a design fix, new branded materials, or technical help—our team is ready. Support hours are fully flexible and can be used across website maintenance, branding updates, content writing, and marketing collateral design.

Why Ongoing Updates Matter

Your digital presence is a living asset. Regular updates protect your investment by ensuring:

  • Fresh, up-to-date messaging
  • Fast, mobile-friendly performance
  • Security and bug-free functionality
  • A consistent, professional brand image
  • SEO-friendly technical structure
  • Higher engagement, leads, and conversions

What’s Included in Website & Branding Support

Support hours can be used for:

Website Updates & Maintenance

  • Content updates (text, images, videos, blogs)
  • Bug fixes and layout corrections
  • Plugin, theme, and CMS updates
  • Mobile and speed optimization
  • SEO technical fixes and audits
  • Landing page creation and split testing
  • ADA/WCAG accessibility updates
  • Tool integrations (CRM, chat, forms, etc.)

Branding, Content & Marketing Collateral

  • Updates to brand assets (logos, colors, style guides)
  • Copywriting for web, emails, ads, or printed pieces
  • Graphic design for digital and print marketing collateral (brochures, pitch decks, flyers, cards, banners, etc.)
  • Social media graphics and ad creative
  • Messaging audits and content strategy
  • UX and conversion-focused design enhancements

If it supports your digital brand, we can help with it.

How Support Works

1

Purchase Support Hours 
Buy a flexible hourly block, or ask about a recurring monthly plan.

2

Submit Your Request 
Send your task to your dedicated project manager—whether it's a website tweak, new design, or a marketing piece.

3

We Get to Work 
We complete your request quickly and accurately. You’ll always have visibility into how hours are used and how many remain.

Prefer a fixed quote? No problem—we offer flat-rate pricing for defined projects.

Ready to Make Updates?

From website improvements to branded content and marketing materials, our flexible support makes it easy to keep your business looking and performing its best.

📩 Contact Us Today to get started 
📦 Ask about hourly support packs and monthly plans

Benefits of Our Website Update 
& Support Plans

Easy Billing

Buy a block of support hours upfront and receive a single invoice—no surprise charges or per-request billing.

Full-Service Flexibility

Use your support hours for website maintenance, content updates, design changes, feature additions, or anything else your site needs.

No Expiration

Your hours never expire. Use them as needed—today, next month, or next year.

2025 Website Support Rates

  • Standard Hourly Rate: $175/hr
  • 50-Hour Prepaid Discount: 3% off
  • 100-Hour Prepaid Discount: 4% off

Prefer smaller monthly billing? We can split your support pack into 2–10 hours per month, tracked transparently. Your rate stays locked in, and your hours never expire.

Why Invest in Website Support

Think of website support like preventive care. Instead of waiting for something to break, you keep everything running efficiently and securely while continuously improving performance and user experience. Here’s why it matters:

  • Improve SEO rankings with fresh content and technical performance
  • Enhance UX (User Experience) by ensuring your site is intuitive, responsive, and frustration-free for visitors
  • Reduce bounce rates by fixing slow-loading pages, broken links, and confusing layouts
  • Boost conversion rates through strategic design updates and continuous optimization
  • Protect your brand with regular backups, security patches, and plugin updates
  • Respond quickly to business changes like new services, seasonal promotions, or urgent announcements

A smooth, user-friendly website that works flawlessly on all devices builds trust and drives results—and that’s exactly what ongoing support makes possible.

(FAQ) Frequently Asked Questions About Website Updates & Support Hours

We recommend reviewing and updating your website content at least once a month. Design updates, software/plugin maintenance, and security patches should be reviewed quarterly. With our ongoing website support, we help you stay on top of this without lifting a finger.

Our support includes everything from content updates and design changes to plugin installations, bug fixes, security updates, mobile responsiveness improvements, speed optimization, and more. If it’s part of your website, we can support it.

Absolutely! Many clients use their website support hours for on-page SEO improvements, meta tag updates, technical audits, internal linking, and even creating or optimizing blog content.

No worries—your hours never expire. You can use them whenever you need, whether it’s next week or next year. We also track your usage so you always know how many hours you have left.

Yes! Many of our clients pair support hours with monthly digital marketing or SEO retainers. This allows for a seamless experience where strategy, design, and execution all align.

Yes, we do. If you experience a critical issue such as a website outage or malware attack, we’ll prioritize your request and respond quickly. We can even set up an emergency SLA (service level agreement) for added peace of mind.

Definitely. If your project has a clear scope (e.g., redesigning a specific page or integrating a new system), we’re happy to provide a fixed-price quote instead of hourly billing.

You’ll have a dedicated project manager as your main point of contact, plus access to our full in-house team of web designers, developers, SEO specialists, and content strategists.

Ready to Keep Your Website Running Smoothly?

Your website should work as hard as you do. With our ongoing website support and update services, you get a partner committed to helping your site evolve, improve, and perform.

Contact us today to purchase support hours or request a custom plan.